Survey-ready by Tuesday.
Survey week is when a facility learns what wasn't written down. Companion treats documentation as a side effect, not a separate task.
Survey week is the week a facility discovers what's been undocumented for months. The surveyor asks about a fall on March 14th and what was done about it. The CNA who saw it has worked nine shifts since then. The DON pulls the chart and finds a note that says resident assisted back to bed — true, vague, and exactly the kind of line that turns into a citation.
By the time survey lands, the audit trail either exists or it doesn't. There is no catching up. The MDS coordinator can dig through paper, the DON can reconstruct timelines from memory, and the CNAs can do their best — but the surveyor is reading what was written down at the time, by whoever was there, attached to a real moment.
Documentation as side effect.
Companion's design assumption is that documentation should not be a separate task layered on top of care. Every observation that lands in the chart has the same shape: a timestamp, an attributable source (resident statement, vision event, prompt response), and a sign-off chain that traces who saw it, who confirmed it, and what was done. The nurse isn't writing a note from memory at end of shift. The note was already there, waiting for her to read and sign.
Who is the hard part.
What and when are easy. Who is the part that breaks in a building with shift turnover, agency staff, and a nurse covering two halls. Companion attaches each entry to the source that produced it and the human who acknowledged it — so the chain is intact even when the people on it rotate.
The product impact is plain: the survey conversation is shorter, and it ends earlier. The next thing we're shipping is a survey view — the same chart the surveyor will read, available to the DON every Tuesday morning, so nothing about survey week is new.