HH AGENCY OF LAKE CHARLES MEMO

Services Offered

Quality of Patient Care

CMS Star Rating

3.0 / 5

Timely Care Initiated

99.5%

Patients Better at Walking

79.1%

Better Bed Transfers

82.6%

Better Bathing

84.7%

Improved Breathing

93.2%

Correct Medication Use

85.2%

Timely Medication Action

99.5%

Falls with Major Injury

1.45%

Discharge Function Score

52.50

Medicare Spending Ratio

0.85x national avg

Patient Survey (HHCAHPS)

Survey Summary Rating

5.0 / 5

Professional Care Rating

5.0 / 5

Communication Rating

5.0 / 5

Medicines & Safety Rating

4.0 / 5

Overall Care Rating

5.0 / 5

Would Recommend

89%

Completed Surveys

159

Response Rate

24%