HOLYOKE VISITING NURSE ASSOC

Services Offered

Quality of Patient Care

CMS Star Rating

3.5 / 5

Timely Care Initiated

96.2%

Patients Better at Walking

88.3%

Better Bed Transfers

91.0%

Better Bathing

90.1%

Improved Breathing

97.7%

Correct Medication Use

83.4%

Timely Medication Action

96.9%

Falls with Major Injury

1.35%

Discharge Function Score

78.63

Medicare Spending Ratio

1.01x national avg

Patient Survey (HHCAHPS)

Survey Summary Rating

4.0 / 5

Professional Care Rating

4.0 / 5

Communication Rating

4.0 / 5

Medicines & Safety Rating

3.0 / 5

Overall Care Rating

4.0 / 5

Would Recommend

87%

Completed Surveys

265

Response Rate

26%