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CARETENDERS

330 Whitney Ave, Suite 720, Holyoke, MA 01040

(413) 592-1762

4.0
Quality of Care
4.0
Patient Survey

Services Offered

Skilled NursingPhysical TherapyOccupational TherapySpeech PathologyMedical Social Services

Quality of Patient Care

CMS Star Rating
4.0 / 5
Timely Care Initiated
91.3%
Patients Better at Walking
92.8%
Better Bed Transfers
90.0%
Better Bathing
92.3%
Improved Breathing
92.8%
Correct Medication Use
95.5%
Timely Medication Action
92.1%
Falls with Major Injury
1.09%
Discharge Function Score
73.52
Medicare Spending Ratio
1.04x national avg

Patient Survey (HHCAHPS)

Survey Summary Rating
4.0 / 5
Professional Care Rating
5.0 / 5
Communication Rating
4.0 / 5
Medicines & Safety Rating
4.0 / 5
Overall Care Rating
4.0 / 5
Would Recommend
84%
Completed Surveys
489
Response Rate
26%

Agency Information

CCN
227584
Ownership
Proprietary
Certified Since
2014-02-10
State
Massachusetts

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