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HEARTLAND HOME HEALTH (WEST BRANCH)

564 Progress Street, West Branch, MI 48661

(989) 345-1797

4.0
Quality of Care
4.0
Patient Survey

Services Offered

Skilled NursingPhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

Quality of Patient Care

CMS Star Rating
4.0 / 5
Timely Care Initiated
98.9%
Patients Better at Walking
91.6%
Better Bed Transfers
93.0%
Better Bathing
91.7%
Improved Breathing
90.5%
Correct Medication Use
86.8%
Timely Medication Action
99.5%
Falls with Major Injury
1.26%
Discharge Function Score
89.76
Medicare Spending Ratio
0.97x national avg

Patient Survey (HHCAHPS)

Survey Summary Rating
4.0 / 5
Professional Care Rating
4.0 / 5
Communication Rating
4.0 / 5
Medicines & Safety Rating
3.0 / 5
Overall Care Rating
4.0 / 5
Would Recommend
82%
Completed Surveys
199
Response Rate
34%

Agency Information

CCN
237435
Ownership
Proprietary
Certified Since
1997-08-11
State
Michigan

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