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MEDICAL SERVICES OF AMERICA HOME HEALTH AND HOSPICE

1935 Front Street, Richlands, VA 24641

(276) 963-9899

2.0
Quality of Care
4.0
Patient Survey

Services Offered

Skilled NursingPhysical TherapyOccupational TherapySpeech PathologyMedical Social ServicesHome Health Aide

Quality of Patient Care

CMS Star Rating
2.0 / 5
Timely Care Initiated
97.5%
Patients Better at Walking
77.0%
Better Bed Transfers
77.4%
Better Bathing
77.2%
Improved Breathing
77.6%
Correct Medication Use
81.5%
Timely Medication Action
89.1%
Falls with Major Injury
1.02%
Discharge Function Score
45.57
Medicare Spending Ratio
1.05x national avg

Patient Survey (HHCAHPS)

Survey Summary Rating
4.0 / 5
Professional Care Rating
5.0 / 5
Communication Rating
4.0 / 5
Medicines & Safety Rating
3.0 / 5
Overall Care Rating
4.0 / 5
Would Recommend
87%
Completed Surveys
114
Response Rate
30%

Agency Information

CCN
497027
Ownership
Proprietary
Certified Since
1985-08-14
State
Virginia

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