PERSONAL TOUCH HOME CARE OF W. VA, INC.

Services Offered

Quality of Patient Care

CMS Star Rating

2.5 / 5

Timely Care Initiated

76.7%

Patients Better at Walking

77.3%

Better Bed Transfers

82.3%

Better Bathing

82.9%

Improved Breathing

86.3%

Correct Medication Use

81.9%

Timely Medication Action

94.8%

Falls with Major Injury

0.26%

Discharge Function Score

63.65

Medicare Spending Ratio

1.14x national avg

Patient Survey (HHCAHPS)

Survey Summary Rating

4.0 / 5

Professional Care Rating

4.0 / 5

Communication Rating

4.0 / 5

Medicines & Safety Rating

3.0 / 5

Overall Care Rating

5.0 / 5

Would Recommend

88%

Completed Surveys

85

Response Rate

14%